The Hotel La Veranda di Serena Lake caters for families with children offering babysitting / child services. Hotel facilities include a dry cleaning service, a safe-deposit box and a laundry service. In addition, staff at the help desk will be happy to book day tours and supply guests with local travel advice. Valet parking is available for drivers, or an airport shuttle service can be arranged upon request.

Families can rest assured there is enough room for them to spread out in the large family-friendly rooms. The air conditioned rooms at the hotel are equipped with a safe, a TV and cable / satellite channels. Each room has a kitchenette with a microwave and a washing machine. Prospective guests have the option of choosing a non-smoking room. The rooms are equipped with a refrigerator, tea and coffee making facilities and an iron and the hotel has room service.